FAQ

Some Frequently Asked Questions

Can I get some more information about becoming a SOAS Brand Ambassador?

Absolutely! SOAS is very lucky to have an amazing group of very talented and inspiring ladies represent our brand throughout the year all over the globe. We typically start accepting applications a little after the IRONMAN World Championships and select the team by December 1st. January 1st we announce the team and March 1st we send out Ambassador Gear (as it takes a few months to produce custom gear exclusively for the team). Please feel free to email us at info@soasracing.com if anything is not covered here.

 

When will you be restocking "Retired" gear?

Like most clothing companies we create new products and colorways every year to keep things fresh and exciting. We do offer some "retired" gear exclusively on www.soasracing.com from older collections (which is usually why there are only a few odd sizes available). Unfortunately we do not restock this gear.

 

Questions with returns?

Please visit our Returns Page here.

 

What does "Final Sale" mean?

"Final Sale" means that the product has been marked down and cannot be returned or exchanged.

 

Can you help me with sizing questions?

Please go to our new Fit & Sizing page here where we have lots of information on how SOAS products fit. If you still have questions feel free to email us at info@soasracing.com or call 1.619.794.2777.

 

Do you offer gift cards?

Yes we do, they can be found under the Accessories section or by clicking here. Gift cards are redeemable at soasracing.com only. Please note that gift cards are final sale.

 

How supportive are your SOAS Sports Bras and Tri Tanks?

Our Tri Tanks have a very supportive interior bra that we find is supportive enough alone up to about a small C cup. After a C cup we often recommend wearing an additional bra. From our testing we find our SOAS Sports Bras to be supportive up to about a D cup. These answers are based on always choosing the correct size SOAS top for you.

 

What is the inseam length of your Tri Shorts and Bib Shorts?

Our Tri Short inseam is 5 inches and our Bib Short inseam is 8 inches.

 

What currency is www.soasracing.com in?

The default currency is the American dollar. You can change the currency by selecting the currency drop down on the top right of the navigation bar next to the shopping cart.

 

When does SOAS release new product?

We release product a few times a year. Typically we launch new gear for the year around February / March. After that we release a second and third run in June and August / September. Occasionally we will release specialty items throughout the year as well.

 

Questions about international shopping?

We gladly accept international shoppers. Please be aware of a few things:

• We're are not able to supply estimated duties and taxes for your country.

• If an order from www.soasracing.com is placed and then refused, you will be responsible for the original shipping costs, as well as any duties, taxes and/or customs charges that were incurred in shipping the package

• We do not ship to P.O. boxes outside of the US

• If you are purchasing from Australia we recommend visiting www.soasracing.com.au to save on shipping cost and time. Please note that this is our Australian Distributor and they do not always offer the full line of SOAS gear that www.soasracing.com does, if you wish to order something from the American site your product will be coming from America.